Harness Those Harmful Knee-Jerk Reactions

Have you ever accidentally deleted something on your computer? Or moved an image that you had perfectly aligned? Of course! We all have. That’s when Command/Control+Z comes to the rescue.


This is the best combination of computer keys because it lets you go back in time to the correct version of your work. Oh, if we could only use this with the words we speak and actions we take at work. Continue Reading →

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3 Keys to Engaged, Satisfied Healthcare Employees

beckers hospital-logo

A healthcare organization is only as strong as its people. At the Becker’s Hospital Review 5th Annual Meeting, Stephanie Reid, RN, BSN, MBA, chief nursing officer and vice president of quality at Carroll Hospital Center in Westminster, Md., and Vicki Hess, RN, MS, CSP, principal of Catalyst Consulting, examined an oncology unit’s ailing employee engagement and supplied the three must-haves for creating a culture of employee satisfaction and commitment.

The Carroll Hospital Center’s Tevis Family Oncology unit was experiencing a 28 percent rate in employee turnover and 23 percent vacancy rate. Keep reading HERE

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Keep Asking Questions

Two of my friends and colleagues, Joy Goldman (a fantastic leadership coach) & Susan Bindon (a very talented professor & nurse educator) have me thinking about how asking simple questions can be very thought provoking.

thoughtsWith that idea in mind, I’m posing a few questions for you to ponder. A few of these questions are from www.ThoughtQuestions.com. Although I don’t know the folks who created this site, I really enjoy what they have put together.

This month, instead of me doing the “telling” and sharing tips and ideas you’re officially in the driver’s seat (see my recent BLOG POST for more about that).

To make this manageable, take one question per day. Set aside 5-10 minutes (you can do it, I promise) to sit and think about the question and your response. Talk to trusted friends and colleagues and ask them the same question. It’s always interesting to hear what others think.

  • What’s something that you do as often as possible to feel satisfied & energized at work?
  • What word best describes your work?
  • What do you know you could be doing, that you aren’t doing, to create more joy for yourself and others at work? What’s holding you back from doing it?
  • How can you be more of a contributor and less of a consumer on the job (Thanks to Susan Bindon’s mom for that bit of wisdom)
  • What’s one bad habit at work that you’d be better off without?
  • If you woke up tomorrow with no fear, what would you do first?

Please take a minute in the next few days or weeks to let me know via email, Twitter, or LinkedIn which questions you’ve answered and what you’ve discovered.

And I’d appreciate it if you’d share this email with folks who would enjoy it as well.

Happy Pondering!

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Are You Sick of Dealing with Bullies, Babies & Brats at Work?

Unfortunately, we all end up dealing with challenging people while at work. When folks have different beliefs and mindsets about how things should be done, it can lead to disagreements. And not everyone has the emotional intelligence to effectively manage differences at work.

Well if you are looking for ways to get along with all the tough folks you encounter, you’re in luck. I recently presented a webinar entitled, Bullies, Babies & Brats: How to Get Along with Anyone at Work and you can view it now.
Just click on the picture below and get some new ideas for making these encounters with difficult people a little easier.
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Let’s move the parentheses for Nurses Week

Most of the time when we think about wishing someone a Happy Nurses Week, the emphasis would look like this – Happy (Nurses Week) – meaning we want the nurses to have a happy week.

Today, in this short message of thanks and appreciation, I suggest that we change the focus to be more like this – (Happy Nurses) Week.

NursesWeekYou might think that you’ll have a happy nurses week when other people thank you or give you food or gifts, but I’m sure you’ve figured out that if you wait for outside influences to be happy, then you can find yourself out of luck!

Instead, remember this. Every time you go to work (really every time you wake up), you’ve got the power to be a happy nurse. You don’t have to wait for a special week or someone else to be involved. WAHOO! That’s very liberating!

So this year, the best gift you can give yourself (and everyone else you encounter) in honor of Nurses Week is to be a HAPPY NURSE.

Pharrell Williams and his friends have a bit of inspiration for you, just click here. Make sure the volume is nice and loud and get out your dancing shoes.

Because I’m happy! Because you’re happy! Clap along…


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Don’t You Want to Get Back in the Driver’s Seat?

Have you heard of any these lately?

“It’s not fair!”
“My boss is never around – how can she understand?”
“You’ve got to be kidding, they want us to do what?”
“Wah, Wah, Wah”

I’m running into a lot of overworked people these days. People everywhere are reporting new productivity standards, longer working hours and less satisfying work. It’s a big bummer!

I get it. I have bad days at work too. Yes, even though I talk about being the CPO (Chief Paradise Officer) of my job all the time, I still get bogged down in the “work” part of work every now and again. It’s no fun. Sometimes I forget I can be in the driver’s seat and steer my work experience in any direction I want. Do you sometimes do that too? Continue Reading →

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