Today I’m sharing a guest post from my son Brian Hess who lives in Manhattan (he’s in the middle between my husband and me). I hope it gets you in the holiday spirit!
This morning was no different, as I show up and on the sign that tells when the train comes it says “delayed.” you can see the negativity and frustration in the air, and then as the train finally comes, it only gets worse. The train is absolutely mobbed, people are fighting tooth and nail to get in, and yelling at each other. It was very negative.
Then, during the ride, the train conductor comes on the intercom and says “tis the season to be packed into the train like a bunch of sardines. even though the bills are too high, the pay is too low, still realize you have it better then 95% of the people world wide. Smile, enjoy life, and have a great Monday.”
Just like that everyone started smiling and giggling etc, the vibes were great. It was a great example of turning POWs into WOWs, and was wild how one person did it for hundreds of people. “