About Our Team
I teach healthcare leaders & staff how to improve and sustain employee engagement; decrease stress and burnout; and, retain valued employees.
Organizations that implement my tools, tips and ideas experience increased engagement, productivity, safety, quality, retention, patient satisfaction, creativity and more. Leaders and staff receive strategies for employee engagement that are evidence‐based, relatable and real world.
As a nurse, keynote speaker, trainer, consultant and author of 5 books; my goal is to inspire healthcare leaders and staff to take action by sharing high impact, easy to implement ideas that transform the way people work. As a cancer survivor and victim of a surgical mistake, I bring the voice of the patient into my programs.
I earned a BS (Nursing) from the University of Florida and a Master’s Degree in Human Resource Development from Towson University. I was an adjunct professor at Johns Hopkins University Graduate School of Business for five years.
I am proud to be one of ~300 women in the world to have earned the Certified Speaking Professional (CSP) designation…the speaking profession’s international standard for platform skill. I have been voted a TOP 5 Healthcare Speaker 4 years in a row by Speaking.com and have been recognized as a TOP 25 Speaker overall. In 2020, I became a Certified Virtual Presenter which means you can rest assured that I understand the delivery of content in virtual settings.
I am also a Certified Trauma Professional. I’ve taken additional coursework so that you receive evidence-based strategies for managing the effects of trauma in the workplace.
I am the author/creator of:
- SHIFT to Professional Paradise in Stormy & Uncertain Times (Healthcare Edition)
- 6 Shortcuts to Employee Engagement: Lead & Succeed in a Do‐More‐with‐Less World (Business Edition & Healthcare Edition)
- SHIFT to Professional Paradise: 5 Steps to Less Stress, More Energy & Remarkable Results at Work
- The Nurse Manager’s Guide to Hiring, Firing & Inspiring (Sigma Theta Tau International)
- 28‐Day Professional Paradise e-Diary
- Engagement Excelerator™ Virtual Coaching Program
I have written for the Association for Talent Development (ATD) blog, AONL Nurse Leader, American Nurse Today, Hospital & Health Network, Becker’s Hospital Review, NurseTogether.com and the Baltimore Business Journal. Please click on the Blog tab to access on-going posts.