Even before the COVID-19 pandemic, healthcare organizations were experiencing lower than usual levels of engagement and higher than usual levels of turnover. During these challenging times, all team members – whether they are clinical or in an ancillary role – need extra support when it comes to engagement. As a leader, you just can’t wait to see how things end up, you need to tackle low engagement now!
I’m here to help. Whether your employees need a boost to reconnect with what’s important in their work/life or you want to have a productive conversation about their role in employee engagement, these programs make a difference.
- The Journey to Joy in Healthcare Today: Shortcuts to Foster Resilience
- Becoming a Champion of Change: Your Checklist for Success
- Thriving in a “Do More With Less” World: 5 Steps to Less Stress, More Energy & Remarkable Results at Work
This sampling of staff programs (offered virtually or in-person) is just the beginning of how I work with those in a front‐line role to create a climate of engagement, no matter what is happening around them.
To schedule a complimentary call to talk about your engagement challenges, please
The Journey to Joy in Healthcare Today: Shortcuts to Foster Resilience
Does finding joy in your work feel like an oxymoron?
The Institute for Healthcare Improvement (IHI) doesn’t think so. In 2017, the group wrote a white paper entitled IHI Framework for Improving Joy in Work. Unfortunately, finding joy in healthcare sounds like a lofty aspiration when you’re managing complex patients, complicated budgets or complaining stakeholders.
Here’s the great news. In 2008, Vicki Hess, RN, stood ahead of the curve when she wrote SHIFT to Professional Paradise: 5 Steps to Less Stress, More Energy & Remarkable Results at Work. In her programs, Vicki shares wisdom from her 3 books and provides proven tools for healthcare professionals to find their own joy and become more resilient.
Vicki has worked with thousands of healthcare leaders and staff across the country. She knows what joy in work looks like and what produces it. During her keynote, you’ll discover new beliefs and mindsets that promise to drive positive actions and joyful & resilient outcomes.
At the end of this program, healthcare professionals are able to:
- Describe what makes them feel satisfied, energized & productive at work (AKA – what matters most).
- Explain the shared elements for responsibility when it comes to finding & choosing joy.
- Demonstrate a 5-step process to improve resilience and reconnect with joy at work.
Becoming a Champion of Change: Your Checklist for Success
Working in healthcare can be the best job in the world…until it’s not. Today’s healthcare environment is volatile and change and uncertainty continue to roll in. Your job includes doing more with less; handling the crisis of the day; living with uncertainty; evolving technology; an increased focus on productivity; getting patients and their families engaged; getting along with other team members; rapidly changing regulations and the list goes on. You’re so busy keeping up…how can you possibly stay connected to your initial commitment to producing innovative high-quality care with a positive attitude?
Pull out your Checklist for Success. Using concepts from her popular book, SHIFT to Professional Paradise: 5 Steps to Less Stress, More Energy & Remarkable Results at Work, Vicki shares insights to transform the way you work. You will learn how to bounce back when hit with challenges. You’ll get evidence-based tools and techniques for raising the bar on your own positive experiences at work. You will feel re-energized and ready to work with purpose and passion.
At the end of the program, you will be able to:
- Role model a state of high engagement – with several specific ideas for re‐energizing yourself.
- Identify beliefs and minds that are holding you back from full engagement.
- Demonstrate a proven, 5‐step, process for transforming workplace challenges into positive outcomes.