Contact Vicki Hess, RN, MS, CSP

Vicki Hess was wonderful. I felt I could relate to her because of her nursing background. I feel encouraged and invigorated when I hear speakers like her. Rukiya Wongus - MHA, CMPE, Service Excellence Project Manager University of Maryland Faculty Physicians, Inc.

Vicki – Thanks for bringing your inspiration and motivation to our House. Our afternoon with you was a gift to everyone. Sandy Pagnotti, Executive Director Ronald McDonald House Charities of Baltimore

We dedicated a few minutes each day to work through the diary as a team and I felt it helped everyone individually and the team as a whole to handle the massive changes occuring in our department. Stephanie Diedericks, VP Strategy West Virginia University Hospitals East