3 Keys to Engaged, Satisfied Healthcare Employees

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A healthcare organization is only as strong as its people. At the Becker’s Hospital Review 5th Annual Meeting, Stephanie Reid, RN, BSN, MBA, chief nursing officer and vice president of quality at Carroll Hospital Center in Westminster, Md., and Vicki Hess, RN, MS, CSP, principal of Catalyst Consulting, examined an oncology unit’s ailing employee engagement and supplied the three must-haves for creating a culture of employee satisfaction and commitment.

The Carroll Hospital Center’s Tevis Family Oncology unit was experiencing a 28 percent rate in employee turnover and 23 percent vacancy rate. Keep reading HERE

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